11/17/2011
https://congress.gov...
"Your time is expired."
"Congress, the federal government and the aviation industry must work together to protect airline crews, airport staff and the traveling public from passenger outbursts."
"This behavior from a small percentage of the traveling public is disgusting, unacceptable and a danger to fellow passengers, crew and the entire U.S. aviation system."
"I have made aviation safety and enhancing the air travel experience for passengers and crews a priority."