07/28/2020
https://congress.gov...
"But you are aware that Mark Brown... called FedLoan's performance 'wholly unacceptable' in an April 2019 letter to the company?"
"the fact that these warnings were even issued I think shows serious malfeasance at FedLoan."
"$1.3 billion in taxpayer money is potentially going to be continued for an agency that has wasted that money."
"It was a promise, it was a contract, people followed the rules and then at the end of the game, they were told that they didn't qualify."