Pramila Jayapal actually said...

"But you are aware that Mark Brown... called FedLoan's performance 'wholly unacceptable' in an April 2019 letter to the company?"

"It was a promise, it was a contract, people followed the rules and then at the end of the game, they were told that they didn't qualify."

"I would have really liked to ask him questions, especially given that FedLoan's performance under its contract with the Department of Education has, frankly, been abysmal."

"But you are aware that Mark Brown, the head of the Education Department's Office of Federal Student Aid, called FedLoan's performance 'wholly unacceptable' in an April 2019 letter to the company?"