04/10/2013
https://www.congress.gov...
"When we see this kind of behavior by soldiers who are administering the SHARP, how much faith should we all have that this is going to come about with the cultural transformations that are so badly ne..."
"All right, and I am out of time, but I would like an update on the quality assurance plan that is supposed to be developed, when you have an opportunity."
"this clearly is a cultural issue. It needs to be understood all the way down that it will not be tolerated, and I expect all of you to follow through on that."
"I think we've come a long way, and certainly from the rule and regulatory perspective, as you are aware, we have totally eliminated the past practices."