Maria Cantwell actually said...

"It is still no excuse for dehumanizing the aspects of passenger travel and just making them part of someone's business plan."

"European consumers have far more robust consumer protections than we do in the United States, and we don't understand why that should be."

"I just feel like the airlines are basically leaving too much of this to interpretation at the gate level."

"We must continue to identify and evaluate the threats to the system as well as appropriate investments in technology to reduce these threats."