Jim McDermott: “So how do you measure then the patient who says, well, I wasn't satisfied because I went away and I still ain't got--my…”

The work that the Innovation Center is doing will help us become more efficient and achieve our shared goals of containing costs.

Ambassador Tai believes we need a different approach that gives workers a seat at the table, so their perspectives and voices are incorporated into the policy that we develop.

It includes a new tool known as the rapid response mechanism that, when used, allows us to promptly raise concerns with the Mexican and Canadian Governments when there are allegations of worker rights violations.

We are trying to figure out where we are going as a country and how we can turn our investments and innovation into sustainable models moving forward.