Jim McDermott said...

So how do you measure then the patient who says, well, I wasn't satisfied because I went away and I still ain't got--my ...

I would ask if you would send us a list who they are that are dragging their feet on this.

You require States to report electronically to you, can you?

the buck stops at your desk, more or less, is how it would be put in Harry Truman's terms, correct?