Peter Welch actually said...

"I have never understood why they really need that nonrefundable ticket, other than it is a way they can extract more money."

"I do agree with you. First of all, I fly a lot like all of us do."

"I think Senator Markey's cash refund bill really makes a lot of sense."

"The more security that family has that they will get their money back, they may be disappointed that they can't go to that event."