David Roe actually said...

This should not be overwhelming anybody. And I do not know what in the world, why this has been so hard.

We are having people that are surviving injuries now that they would never have survived before and they need help.

I believe I could do that pretty well, pretty easily, and without all this confusion.

But I ought to be able to as a family member make a phone call and that person says I am going to help you.