09/11/2012
https://congress.gov...
"would there be some recommendations from you all for mechanisms to hold people accountable--some real teeth in what we do so that you know that it is going to be done or there are going to be conseque..."
"It is hard to make a politician speechless, but I am speechless with that."
"What would be the reason for a veteran to, I mean here is a veteran, I see them all the time, sitting at home and I have got to go back and tell them that your chart just sat on somebody's desk for 20..."
"And I heard you say, and we heard this through numbing hours of testimony this year with the VA, is that it is not a money issue."