what you have to have to make this implement and work correctly is that when a provider is sitting there at a computer screen--and I've been there--and you hit the blind canyon, you don't know where to go, you're stuck, you can't call 1-800-HOLD. You've got to have somebody immediately available to be able to access you to get you through that.
Roe emphasizes the need for immediate support for providers using new systems.
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When suicide occurs in a hospital, a place where the most vulnerable go for help, that loss feels particularly acute.
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