07/18/2013
https://congress.gov...
"What is the retention problem? When you hire people, there is this huge turnover."
"No one is held accountable when these egregious events occur. And it's just business as usual."
"If you do that in the private world under a government contract with Medicare, you're in deep trouble in the private world."
"That seems a little high. And I wonder why that is, why the administrative costs gobble up more money than the care going to the veteran."