02/26/2014
https://congress.gov...
"I appreciate the opportunity to examine the information technology and security programs and practices within the Department of Education and the Federal Student Aid program."
"I exhort you to do what you can not only in clarifying that grade, but more importantly, the spirit of this is improvement"
"This isn't a bureaucratic, you know, checklist process. What we are concerned about is efficiency, reliability, and security."
"Aid programs that are held accountable for their performance and results can be made more effective."