04/21/2015
https://congress.gov...
"If I'm terminating someone, I got--the paperwork at least is done by HR?"
"H.R. is kind of key to an enterprise."
"I thank the gentlelady. And she makes a really good point."
"So what you've just described are sort of institutional barriers to providing quality service, and they did work-arounds to try to give that quality service the barriers within the system notwithstand..."