Gerry Connolly actually said...

"Having stable leadership that exacts standards of performance, rewards good performance but also holds people accountable for bad performance can have a very salutary effect."

"We're going to develop a matrix for monitoring progress, and it's got to be a workable matrix to you and for us."

"I'm under a lot of pressure. And, frankly, it may be almost an impossible task, given the numbers."

"In some cases, however--I mean, for example, we had a case where I think, if I recall, the blood supply had to be destroyed because it had not properly been stored. Is that correct?"