Gerry Connolly actually said...

that's unacceptable to this subcommittee, to Members of Congress, on both sides of the aisle.

But our focus is on the impact on consumers. We're trying to regularize service and make sure it's predictable and certain and reliable.

Thank you very much for the question. Arrow keys are access devices to be able to get into various repositories for United States mail.

Well, you might at least concede there ought to be a policy if there isn't one?