Gerry Connolly actually said...

I thank the gentleman, and I have got to say, maybe that is a catchy phrase. It is reminiscent of Garrison Keillor's Lake Wobegon days, where the local grocery was called Ralph's Pretty Good Grocery. I don't think we want to settle for that.

Context

Connolly critiques settling for mediocrity in service improvements.

10/21/2019

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