Gerry Connolly actually said...

"I really thank Mr. Lynch for noting that."

"Can you make a commitment, at least a tentative commitment--we understand things happen--but can you make a tentative commitment to us today in terms of getting that to zero?"

"I'm looking at the backlog of family actions. And, again, Ms. Ochoa, your report to us was in September."

"I would have guessed there actually is a difference between the two, and you're saying there really isn't."