Gerry Connolly actually said...

"And I have to tell you that I actually, in preparation for this hearing, spoke in depth with our staff about their casework and what they have been seeing in each of our Federal agencies."

"most people would die before they would ever get to Social Security."

"The issues of low staffing and long processing times are shared across almost all customer-service-focused Federal agencies."

"Demand is skyrocketing, and yet staffing and resources remain static."