Mr. Speaker, before I came to this body, I was a flight attendant for a national air carrier. The money that I am making today is far more than I ever made as a contract employee for an airline. Mr. Speaker, I will tell you that during the hard, 16-hour days that I had, much like what I have here, we weren't allowed to receive any tips. We weren't allowed to receive any of those kinds of benefits. Basically, if we did, if someone really, really pushed a tip on us, we would spread it among our crew. It was the right thing to do because in the airline industry, there is a cap on what you can make. Mr. Speaker, having been a contract employee and having done all of that before I came here, I am so grateful every time I come across an individual in the customer service industry who has really done a good job. Paying them tips is the least that we can do to make sure that they are honored for their service.
Editor's note · Context
Discussing her experience as a flight attendant and the importance of tipping in the customer service industry.
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