Orrin Hatch actually said...

I believe we do the American people a disservice if we attribute the inexcusable behavior of IRS employees simply to incompetence.

the IRS's credibility and to abandon any effort to inject more rules and restrictions into the political process.

Unfortunately, the IRS has lost the trust of the American people, and it does not have the credibility to make the necessary reforms on its ...

Simply put, we need a cultural change at the IRS.