08/04/2015
https://www.congress.gov...
"Complexity breeds the perception that the tax system has two sets of rules--one for ordinary Americans and one for those who have access to lobbyists and tax engineers."
"If we are to discuss the issues of fairness, using facts as you propose, what would be your preferred metric to measure fairness and equality?"
"I would give the IRS a failing grade, and I suspect that the nearly 40 percent of taxpayers whose calls go unanswered would probably agree."
"It is a tough job you have. So I am the last to try to find major fault with it."