02/13/2013
https://www.congress.gov...
"Complexity breeds the perception that the tax system has two sets of rules--one for ordinary Americans and one for those who have access to lobbyists and tax engineers."
"It is a tough job you have. So I am the last to try to find major fault with it."
"I would give the IRS a failing grade, and I suspect that the nearly 40 percent of taxpayers whose calls go unanswered would probably agree."
"I want to thank you all for coming this morning. It means a great deal that we could have your expertise in this area."