Orrin Hatch: “at the end of December, one of my charter staff members will be retiring. Joyce Newton has been on my staff since I took…”

“at the end of December, one of my charter staff members will be retiring. Joyce Newton has been on my staff since I took office as the Senator from Utah in January 1977. As a freshman Senator, I was the beneficiary of Joyce's decade of previous experience as a caseworker for former Representatives Frank Horton and John Conlan and as a staffer at the Office of Management and Budget. But, during these last 24 years, Joyce has helped countless Utahns with Social Security snafus, international adoptions, military transfers, and a whole host of other special needs and problems. Joyce has always been there to offer a sympathetic ear or to jump start a slow or reluctant bureaucracy. Joyce has been known to come to the office in the wee hours of the morning in order to telephone an embassy halfway around the globe. She has been known to telephone the same Federal caseworker three times in one day just to make sure a constituent's application was not buried under another pile of work resulting in a needless delay or missed deadline. She has been known to go to bat for constituents even when the grounds for their congressional appeals were shaky. And, Joyce has been tenacious. She has pursued cases as far as she could. If we were unsuccessful in resolving a constituent problem, it was never for lack of trying--it was only for lack of more avenues. I remember the ``Books for Bulgaria'' project.…”