04/22/2013
https://www.congress.gov...
"I think the fundamental problem is that the Government's comparative advantage is not really to manage and operate a technology service."
"The Biden DOT didn't issue refunds. It didn't issue reimbursements. It just screwed up their flights, and then proceeded to say, we want to be in charge of how the airlines behave."
"Thank you, Madam Chair. Thank you to each of the witnesses."
"DOT could be providing a solution in search of problem, which could substantially hurt airline operations and consumers."