Political Quotes

On the recordJuly 24, 2019
I am prepared to close. I yield myself the balance of my time. Madam Speaker, robocalls have moved beyond a simple nuisance. Sophisticated actors are now using robocalls to trick people into providing sensitive information by posing as legitimate organizations. When this happens to hospitals, patients have no reason to believe that there is a fraudulent actor on the other line, leading them to reveal sensitive health data and sensitive financial information. This activity threatens the integrity of real health-related phone calls and jeopardizes the relationship between the patient and their provider. Even more challenging than explaining to consumers that the calls from your phone number are not always from your organization is the response time required. {time} 1500 According to testimony by Dave Summitt of the H. Lee Moffitt Cancer Center, in a 90-day period, they received over 6,600 external calls identified as a Moffitt internal phone number, requiring 65 hours of response time. This is time that could have been used to support the hospital rather than respond to fraudulent calls. During the Energy and Commerce Committee markup, I offered an amendment with Mrs. Dingell of Michigan to establish a hospital robocall protection group at the Federal Communications Commission. This group will issue best practices to help combat unlawful robocalls made to hospitals, as well as those made spoofing a legitimate hospital phone number.…
Said by
Michael Burgess
Republican · Texas

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