John Cornyn actually said...

I think too often the agencies believe that this is a nuisance to be avoided, and they do not treat the requester as a customer.

I think that was one of the most important things that we were able to do in the legislation, the Open Government Act, is to create an ombud...

I know you and I both believe, Mr. Chairman, that openness and transparency is essential to self-government.

I think part of the problem is not that it isn't worth fighting--because I do believe that it is.