On the recordSeptember 11, 2017
If you are not measuring it, it is not getting done. Too much is not getting done at the VA, and the taxpayers are being fleeced, and the veterans aren't being served by that.
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congress.govJodey Arrington: “If you are not measuring it, it is not getting done. Too much is not getting done at the VA, and the taxpayers are being…”
Editor's note · Context
Arrington emphasizes the importance of measurement in ensuring effective VA operations.
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