On the recordMay 1, 2017
The reason we have the overbooking and having to take that man off the plane... is because the airlines are beyond the realm in getting profits, profits, profits.
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congress.govThe reason we have the overbooking and having to take that man off the plane... is because the airlines are beyond the realm in getting profits, profits, profits.
Cohen criticizes airlines for prioritizing profits over customer service.
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