Mike Rounds actually said...

"What we should be doing is providing them with a service, which they are entitled to."

"I think there was some concern that you are not a housing expert, and that you do not have a background in construction and so forth. And I got to thinking that it seems to me that probably running th..."

"This is a system which is broken."

"I just think that is very, very important and I appreciate all the work that you have done so far, sir."