04/20/2015
https://www.congress.gov...
"I think this is like a swamp filled with gators. Every time you try to drain it, you have one more gator biting someplace that you do not like."
"Helping these men and women find opportunities in which they can use their military skills and training as they transition into a civilian life is something the VA has been working on."
"You are going to need a plan. Would you commit that you will bring back to this Committee a plan for putting this in order?"
"to really help put a model in place, a new operating model to transform the VA from one that takes the best of the private sector and the best of what we do."