11/17/2009
https://www.congress.gov...
"All evidence at this hearing to the contrary."
"You have perceived a distinct difference between the local banks and the big national banks in terms of the quality of the interaction between your clients and customers and them."
"So the servicer might be looking at financial outcomes for the servicer that are better if the homeowner goes into foreclosure than they are if they continue to work with the homeowner and put them ba..."
"That's not a sign of a very trusting relationship with your servicer, is that correct?"