Jack Reed actually said...

I think we've learned to our disappointment that contracting out some of these procedures doesn't help, either.

Your efforts in Afghanistan and Pakistan are significant, but you also look to other places--Yemen particularly of concern at the moment; So...

I don't think I've heard it as insightfully or thoughtfully put in terms of the cultural challenges facing the Department.

My sense is that's obviously a challenge to you and Secretary Panetta.