May I ask, why was that not done earlier, when you were designing the program, thinking about how you would structure the selection of independent consultants, how you would screen the consultants, how you would communicate with consumers?
Jack Reed: “May I ask, why was that not done earlier, when you were designing the program, thinking about how you would structure…”
On the recordDecember 12, 2011
Source
congress.govEditor's note · Context
Questioning the timing of consumer advocate engagement in program design.
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