12/03/2014
https://www.congress.gov...
"The fact is, these Americans are being ripped off by what the Government Accountability Office has described as a 'ghost network.'"
"It is a breach of contract for insurance companies to sell their plans worth thousands of dollars each month, while their product is unusable."
"The numbers paint a clear picture. Last year, the IRS was able to answer 15 percent of the phone calls it got. This year, it was 87 percent."
"Democrats made a big investment in taxpayer service with the Inflation Reduction Act, and it goes without saying that now the American people have a right to know what they got with that investment."