04/17/2012
https://www.congress.gov...
"Being cut off from face-to-face service is hardest on seniors and folks who rely the most on Social Security."
"We cannot have people's original documents flying around in the mail and putting it in a drop box."
"For me, this hard work goes back to the days when I was co-director of the Oregon Gray Panthers and ran the legal aid service for the elderly."
"There are too many people for whom this is a huge burden, because they need their driver's licenses if they go for other government services."