Ron Wyden actually said...

It is a breach of contract for insurance companies to sell their plans worth thousands of dollars each month, while their product is unusabl...

Our secret shoppers could get an appointment--now this is after people had paid vast sums--they could get an appointment only 18 percent of ...

I'm always an advocate for greater transparency that allows consumers and advocates to compare plans.

Our secret shoppers were only able to get an appointment 18 percent of the time.