On the recordMay 2, 2023
Chairman Wyden highlighted during the hearing, Senate Finance Committee staff operating as 'secret shoppers' could successfully make appointments only 18% of the time.
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congress.govChairman Wyden highlighted during the hearing, Senate Finance Committee staff operating as 'secret shoppers' could successfully make appointments only 18% of the time.
Wyden pointed out the low success rate of scheduling appointments through Medicare Advantage directories.
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