Ron Wyden actually said...

The fact is, these Americans are being ripped off by what the Government Accountability Office has described as a 'ghost network.'

Ghost networks are an ongoing, persistent problem.

Our secret shoppers could get an appointment--now this is after people had paid vast sums--they could get an appointment only 18 percent of ...

My view is that insurance companies have gotten a free pass for too long letting ghost networks run rampant.