Peter DeFazio actually said...

I would like to know... why we need this mandatory arbitration policy for covering every and any kind of complaint customers could have?

DeFazio questions the necessity of a new arbitration policy for customer complaints.

11/12/2019

More Peter DeFazio Quotes

I'm interested in what your plan is to address the backlog and the need for additional storage space for the Smithsonian's growing collectio...

I have been an authorizer for 33 years, and we get a little sensitive about these things.

The most recent estimate of the cost of addressing overdue maintenance is over $1 billion.

The Smithsonian's extensive real estate portfolio is a significant part of what allows for the Institution's continued 'diffusion of knowled...