Jeff Merkley actually said...

"It is all manipulation. We are taught exactly how to sell multiple accounts. It sounds good, but in reality it does not benefit most customers."

"I suspect that you will find lots of this activity elsewhere."

"I want to close just by saying I would like to hear about the amount of slamming that went on on overdraft protection since that has come up, and a number of the employees talked about how they were p..."

"When you sign those reports personally--that is what Sarbanes-Oxley was--didn't you think that that was material when you are saying, 'This is our big win, our cross-selling strategy,' not to disclose..."