Rob Portman actually said...

"But, still, you are not providing people the money that they are owed even though you know that they deserve a refund."

"Forty thousand in Ohio alone, so you are talking about many more thousands of that in other States represented around this panel."

"I would again hold up this bill from Ohio, which is, the bill that I get, my wife, Jane, and I get, and it says, 'taxes, fees, and surcharges.'"

"I want to move to Ms. Mayo with my next round of questions because she is now at Charter and Charter is going to be responsible going forward for what Time Warner's and Charter's customer service proc..."