Rob Portman actually said...

"Thank you, Senator McCaskill."

"I do not think it goes far enough, as we talked about, in terms of providing actual refunds to customers who have been overbilled."

"What I am suggesting is that if you are overcharged and you find out about it, you ought to make them good."

"I appreciate the fact that we have been able to talk about some of these very specific issues that I hear from my constituents about."