Rob Portman actually said...

"I trust from knowing Derek and hearing about you, Mr. Tangherlini, that you guys are willing to take it on and make some tough decisions."

"It is very important and one we take very seriously here on this Committee, particularly now that we are all so invested in making this Postal Service work."

"I think they ought to be careful not to go down a track... where we are buying expensive new technology that is not proven out or the infrastructure is not in place."

"Our response should be militarily, and I don't think we need to spell it out exactly."