Rob Portman actually said...

"I would hope that even though you have made an announcement today you are going to provide customers some relief, that you just simply do what you now have the data to be able to do."

"Thank you, Senator McCaskill."

"I will turn to my colleague Senator McCaskill and then to other colleagues here."

"But, still, you are not providing people the money that they are owed even though you know that they deserve a refund."