Mike Turner actually said...

"These reports are very important. Not only do they give us an assessment of what occurred, but they give us recommendations for the future."

"I think universally everyone on this congressional committee sees that the loss of employees, your lack of management, and the lack of completing work is a critical failure on the part of your service..."

"I am shocked to read in your written testimony where you cite all of the accomplishments, but clearly you have to acknowledge that this is an absolute failure."

"When you look at an agency that has such incredible importance and the concerns of its becoming dysfunctional, I think lives and certainly many facilities are put at risk."