Mike Turner actually said...

"I think Ms. Norton gave us a great description of what we see as the disintegration of the individual and raised two very important issues."

"It is troubling for you, though, correct?"

"I think your answer is still very troubling, so let's back up for a moment and review your answer."

"I think initially they felt that this would not only be something that they should do as insurance companies, insure people, but also that this was going to be a large new pool of potentially healthy ..."