Jim Jordan actually said...

"I want to just thank the chairman for helping us put this important hearing together."

"Taxpayer advocates said that taxpayer service is the number one most serious problem at the Internal Revenue Service."

"The current Commissioner, someone who, frankly, I am not a big fan of, said it was 'abysmal.'"

"Wow. No wonder the veterans aren't getting the care they deserve, and no wonder the taxpayers are getting ripped off."