On the recordFebruary 26, 2020
what would happen if 9-8-8 was implemented in one year and the call centers weren't adequately prepared to handle that influx of calls
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congress.govBob Latta: “what would happen if 9-8-8 was implemented in one year and the call centers weren't adequately prepared to handle that…”
Editor's note · Context
Latta questions the preparedness of call centers for the anticipated surge in calls after 9-8-8 implementation.
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