On the recordJuly 14, 2021
If the only incentives are to engage in activity that is, you know, sort-of hostile to the people that you serve, then you are going to have a culture that looks an awful lot like the culture at DHS.
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congress.govRitchie Torres: “If the only incentives are to engage in activity that is, you know, sort-of hostile to the people that you serve, then…”
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Torres discusses the negative impact of hostile incentives on DHS culture.
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